Terms & Conditions

Effective Date: 17 April 2026

Welcome to Kumkum Ethnic Wear. By accessing or using our website kumkumethnicwear.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

These Terms govern your use of our website and services. By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products & Services

Kumkum Ethnic Wear offers women’s ethnic clothing, jewellery, footwear, and accessories.

We strive to ensure that:

  • Product descriptions are accurate
  • Images represent actual products

However, slight variations in color, fabric, or design may occur due to photography and screen differences.

3. Pricing & Payments

  • All prices are listed in applicable currency and are subject to change without notice.
  • We reserve the right to correct pricing errors at any time.
  • Payments are processed securely through third-party payment gateways.

We are not responsible for any payment failures due to banking or gateway issues.

4. Orders & Acceptance

  • Once an order is placed, you will receive a confirmation via email.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Payment issues
    • Suspicious or fraudulent activity

If canceled, a refund will be processed as applicable.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and logistics partners.
  • Delays may occur due to unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.

We are not liable for delays caused by courier services.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that page for detailed terms regarding eligibility, timelines, and procedures.

7. Intellectual Property

All content on this website—including:

  • Images
  • Logos
  • Text
  • Designs

is the property of Kumkum Ethnic Wear and protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload harmful or malicious content
  • Attempt to gain unauthorized access to the website

Violation of these terms may result in termination of access.

9. Limitation of Liability

Kumkum Ethnic Wear shall not be held liable for:

  • Any indirect or consequential damages
  • Loss of data or profits
  • Issues arising from third-party services

Use of the website is at your own risk.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Kumkum Ethnic Wear
G-10, Sentral Suites,
248, Jalan Tun Sambanthan, Brickfields,
50470 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur, Malaysia
📞 +60 11-2403 2457
📧 info@kumkumethnicwear.com